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We dispatch orders within 24 hours on working days. Standard delivery across Pakistan takes 2 – 4 business days. Remote locations may take up to 7 days.
All orders above Rs. 2,500 ship free. Orders below Rs. 2,500 are charged a flat Rs. 250 delivery fee across Pakistan.
Yes. Cash on Delivery (COD) is available across Pakistan with no extra fees. A verification call may be placed before dispatch.
Once dispatched, you will receive a tracking number via SMS and email. You can also WhatsApp us your order number for instant updates.
We offer a 7-day return window. Unopened / sealed products can be returned for a full refund or exchange. Opened products are only refunded if proven defective on arrival.
Email us within 24 hours of delivery with photos of the packaging and the item. We will replace it at no extra cost.
Every formula is made with 95%+ ingredients of natural origin. We list every ingredient on the product page and on packaging so you can make an informed choice.
No. All Haya Beauty formulas are free from parabens, mineral oil, sulphates and synthetic fragrances that can irritate sensitive skin.
Yes - our formulas are dermatologically tested for sensitivity. We still recommend a 24-hour patch test behind the ear before full facial use, especially with active serums.
Absolutely. Haya Beauty is 100% cruelty free - we never test finished products or ingredients on animals.
Consistency matters. Most customers notice reduced hair fall and a healthier scalp in 3 – 4 weeks of regular, 3x weekly overnight use.
Our Herbal and Rosemary shampoos are gentle enough for alternate-day use. For best results, pair with a conditioner on lengths only.
For overall glow and hydration, start with the Anti-Facial Serum once daily after cleansing. If you target lash growth, pick the Eyelashes Serum.
Our Lip & Cheek Tint is a stain-based buildable product - it leaves a natural tint that lasts through meals, with some transfer expected on the first cup.
We accept Cash on Delivery (COD), credit and debit cards (Visa / Mastercard) and direct bank transfers through Easypaisa, JazzCash and Konnect.
No. All card payments are processed through a secure PCI-DSS compliant gateway. We do not store any card data on our servers.