At Haya Beauty, data is only ever collected to serve you - never to be sold. This policy explains exactly what we collect, why we collect it and how we protect it.
Last updated: October 01, 2026
We collect information you voluntarily provide when placing an order, creating an account, subscribing to our newsletter or contacting support - such as your name, email, phone number, shipping address and payment details.
We also automatically collect limited technical information - including your IP address, browser type, device type and general location - to prevent fraud, troubleshoot errors and improve our website.
Your personal information is only used to process and deliver your orders, send order confirmations and tracking updates, reply to support requests, and (only if you opt in) send marketing emails with new launches and offers.
We never sell, rent or share your personal email or phone number with third parties for marketing purposes.
All online payments are processed through PCI-DSS compliant payment gateways. We do not store full card numbers, CVVs or banking passwords on our servers.
Our website uses HTTPS / TLS 1.3 encryption to protect all data in transit between your browser and our servers.
We use small text files called cookies to remember your shopping cart, keep you logged in and understand how visitors browse the website so we can improve it.
You can disable cookies in your browser settings at any time. Some features (like the shopping cart) may not work correctly if cookies are fully disabled.
We work with trusted third parties to run our store - shipping and logistics partners, SMS and email delivery services, payment processors, and website hosting providers.
Each provider is contractually required to protect your data and only use it for the specific services they provide to Haya Beauty.
You have the right to request a copy of the personal data we hold about you, to ask us to correct inaccurate data, to delete your account or to opt out of marketing communications at any time.
For any data-related request, email us at haya62345@gmail.com with your registered email address. We respond within 7 working days.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with the updated date at the top. Your continued use of our website after changes become effective means you accept the revised policy.
For privacy concerns, write to our Data Protection Officer at haya62345@gmail.com or call +92 318 0256049 during business hours.